Service

Customer Service Solutions - for a correct fold always in the right place!

With its comprehensive scope of machines and services, MB Bäuerle wants to establish itself as your ideal partner in the field of print processing. You benefit from an organizational structure which is customer- and process-oriented and also very efficient. 

Tough everyday working conditions mean that systems from MB Bäuerle are under permanent stress. To get a perfect result, it is important that you can rely one hundred percent on your machines – at any time.

The extensive portfolio of MB Bäuerle Customer Service Solutions is based on a modular concept and can therefore be tailored to the specific needs of the particular production environment. Our offer ranges from classic services such as hotline support to complete maintenance contracts.

We also offer you inspections at regular intervals by our experienced service technicians. They check your machine on the basis of a clearly defined checklist. The timely elimination of malfunctions and early assessment whether service parts are needed ensure the optimum availability of your systems from MB Bäuerle.

What counts is the right mix: to ensure quality and reliability during the production process by means selected services!

Modules - Customer Service Solutions

• Customer support [Telephone support / Hotline] 
• On-site-service [Inspections / Maintenance / Repairs] 
• Spare parts management [Spare parts /Spare parts catalogue] 

Added value through comprehensive service

• Rapid assistance if malfunctions occur
• High degree of production reliability and availability of your machine
• Higher efficiency of the complete system
• Longer life of the machine 
• Increased overall cost-effectiveness