MB-Ticketing - Our service for an even better service!
Tough everyday working conditions mean that systems from MB Bäuerle are under permanent stress. To get a perfect result, it is important that you can rely one hundred percent on your machines – at any time.
With the new ticketing system, we have optimized our internal service organization so that we can offer you the best possible service support – now and in the future.
This will ensure that you will get the service that you need at our earliest convenience. You benefit from short response times in connection with the best support. After our trained service technicians have analyzed and determined the tasks to be performed, the appropriate measures will be taken. The related services will be charged on the basis of a clear system, guaranteeing maximum cost transparency besteht.
The extensive portfolio of MB Bäuerle Customer Service Solutions is based on a modular concept and can therefore be tailored to the specific needs of the particular production environment. Our offer ranges from classic services such as hotline support to complete maintenance contracts. We also offer you inspections at regular intervals by our experienced service technicians. They check your machine on the basis of a clearly defined checklist. The timely elimination of malfunctions and early assessment whether service parts are needed ensure the optimum availability of your systems from MB Bäuerle.
Your direct contact to our service line: +49 (0) 7724 882-250